McDonald’s:
- Above average location.
- Average food.
- Below average menu prices.
They win with convenience and a burger that taste the same every time.
Ritz-Carlton:
- Above average location.
- Above average food/service.
- Above average room rates.
They win with stunning campuses combined with a culture of service that feels the same every time.
Little Caesars:
- Below average locations, typically.
- Below average food.
- Below average cost.
They win by without having to make a call there is $5.00 pizza that is hot and ready every time.
There is no formula for success. It is your call on where you want to dance around the line of average – just be consistent.
Fantastic analysis….give me Ritz-Carlton any day, McDonald’s many days, pass on Little Caesar’s.
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