Prediction: Please, thank you, I’m sorry, and I love you will be the most useful and, I bet, unusual words heard and used 100 years from today for us, our lives, and our businesses.
Sadly, they’re already quite unusual today in the hustle and bustle of commerce, he-said-she-said culture, and everyday life.
Things change when we know we’re loved, when we belong, and when we know we’re cared for. For one, there is no pull in the green of the greener grass that is constantly offered by the massess.
Do your customers think or do they know they’re loved by you and that you are grateful for them?
P’s and Q’s: the all too often forgotten business of business.