Tag Archives: service

Mar 19 2013
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Change The World, Discipline, Focus, Imagination, Leadership, Let The Music Play

Shoe-Swapping

Remember when…

  • the procedure wasn’t fully explained by the doc?
  • the meal wasn’t as good the press release promised and the owner did nothing?
  • the contract wasn’t fully explained?
  • the terms weren’t fully disclosed?
  • what you got wasn’t what you thought you were getting?
  • the message sent was not the message received.
  • someone over-promised and under-performed.
  • how it felt to not be served.
  • how it felt to be served.

Good business is metaphorical shoe-swapping. In other words, “what if I were them?” should be the questioning chorus of our moments.

If you have a Golden Rule fight song – cue the music.

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Mar 08 2013
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Change The World, Creativity, Imagination, Leadership, success

Your Hands

…speak on behalf of your leadership.

…give us the best sermons.

…show us your heart.

…shake, poke, and connect better than any social media platform ever will.

…are what we will remember when you’re gone.

Don’t sit on them.

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Nov 29 2012
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Business, Change The World, Creativity, Imagination, Leadership, Let The Music Play

3 Daily Business To Do’s/Opportunities

Attract.

  • This will get you further than promoting yourself or your ideas.
  • Attraction is pulling with your imagination, leadership, and ideas.
  • Don’t push your SPAM…pull with your whimsy.

Move humanity forward.

  • We love people who show us and take us to what’s next.
  • Move us forward and we’ll stay with you.
  • Keep us here and we’ll move on without you.

Serve

  • This is the bedrock of all great enterprises.
  • Service is the precursor of all great money exchanging experiences.
  • When you think you’re at service capacity, create more avenues to grow here.

May the Muse shine its light on these 3 opportunities for you today. #LTMP

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Jul 31 2012
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Business, Leadership

Say Cheese

Apple Stores.

Chick-Fil-A’s.

Ritz Carlton’s.

Wrigley Field.

Nordstrom’s.

Peninsula Hotels.

Lulu-Lemon Stores.

In-N-Out Burger.

Southwest Airlines.

The markets are very accepting to friendly people and places.

Couple that with a dynamite product/service, and you’re on your way to a successful enterprise.

Create something worth talking about and then don’t forget to smile.

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Jul 27 2012
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Business, Change The World, Discipline, Focus, Leadership, Let The Music Play

July 27, 2012

Today is July 27, 2012.

Your successes and your failures today are all a byproduct of action in your previous days.

Success is your responsibility.

Happenstance is a lie.

Luck is only a reality to those that are fluent in laziness.

You didn’t get here by chance.

You did this.

Own it.

Tomorrow’s success is contingent on today’s action.

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