Category Archives: Business

P’s and Q’s

Prediction: Please, thank you, I’m sorry, and I love you will be the most useful and, I bet, unusual words heard and used 100 years from today for us, our lives, and our businesses.

Sadly, they’re already quite unusual today in the hustle and bustle of commerce, he-said-she-said culture, and everyday life.

Things change when we know we’re loved, when we belong, and when we know we’re cared for. For one, there is no pull in the green of the greener grass that is constantly offered by the massess.

Do your customers think or do they know they’re loved by you and that you are grateful for them?

P’s and Q’s: the all too often forgotten business of business.

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You’ve Been Granted Citizenship

How do I get to _____? Where’s a good place to _______? What does it mean when ________? Como se dice ________?

This is tourist talk.

The masses are tourists of their dreams. Only visiting every so often and never fully learning the language.

Change gears.

This is who I am. This is where I’m going. This is what this all means.

A citizen says and knows such things.

If no one has ever told you this, I’m sorry – but you are most definitely worthy of citizenship in your dreams.

Enter. Interact. Partake. Soak it in. Drink it up. This is real.

 

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Minding Your Manners or Minding Your Competition?

Saying please and thank you to your customers always pays a much greater dividend than discovering the flaws and weaponry of your competition.

Couple thoughts:

Business success loves standing in the shadows of the customer spotlight.

Customer Care > Competition Concern.

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Working Backwards

All things, including our lives and our businesses, were never meant to be about us.

A funny thing happens when we start with the needs of others and go create, cultivate, and work in our businesses from there…and by funny I mean the world becomes a better place.

The old model was this: Start with you and go do something from the there. Thanks to mass market advertising this worked.

However, the new model that is working is backwards: Start with the customer and go do something for them from there.

A lot is changing, but finding a group need and fulfilling it is still very much in style.

To move forward we all need to work backwards in the new model.

Truth > Trend.

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All Moments. Response. Legacy.

All moments equally hold possibility for opportunity.

It’s our level of awareness that fluctuates.

No matter the moment, some thing is always trying to be seen, revealed, felt, or heard.

Look.

Listen.

Feel.

Respond.

Legacy, at its core, is the aftermath of our response to the whispering things in all of our moments.

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